What Our Customers Say
We're grateful for the comments we receive.
Customer feedback is extremely valuable to us and we carefully review all feedback when designing and refining services for the bank.
If you have something to say, please share your thoughts. You may also phone us at 847-729-1900 ... we'll personally answer your calls 55 hours each week.
Your Favorite Memories
"I have been a life long customer of GSB for all but handful of years when I lived out of state. I came back to GSB on my return to Glenview because there is nothing better than the customer service given at a local, yet well-established and well-run institution. It is very nice seeing people at the bank that have worked with me throughout the years - keeping the same trusted employees for years speaks volumes - and it is nice being called by name when I see one of them. I am attaching pictures of a barrel bank that was always on my father's dresser when I was a kid - and I somehow ended up with it after my parents died. I am assuming he got it as some promotion in 1961 - but I remember loving to put coins into it! I'm not quite sure why I have hung onto it all of these years, but now I am happy I did, so that I can share it for the 100th anniversary! " (Jan 2021)
"I got a loan for my new camaro by myself in 1975 shortly before I was 18." (Jan 2021)
"We became a customer of GSB in 1973 when we moved to Glenview. Every interaction with GSB since then has been a favorite memory. All of the employees are kind and helpful and make one feel like a member of the GSB family. All good wishes for the next 100 years." (Jan 2021)
"Taking my twin sons to open their first checking accounts in 2015. Oh the excitement of getting their first debit card with their own name on it!" (Jan 2021)
"Taking my dad, when he was still alive, for his Saturday morning trip to the bank and visit with 'his' banker Tim Gaida in Arlington Heights." (Jan 2021)
"I remember getting my first checking account at 16 then my student loan for college. We moved away from the Glenview area years ago but I’m still a customer 44 years later. Thank you Glenview bank employees!" (Jan 2021)
"In 1952, I was a young lad of 10 and GSB was in its 31st year. My weekly visits to the two-story brick building on Glenview Rd. were twofold: to deposit a dollar or two from my newspaper route earnings and to obtain rolls of various coins to cull for my fledgling coin collection. My favorite, but least affordable, was the silver dollar. Yes, real silver dollars were still available then at face value in rolls of twenty! My small needs were of no consequence, but I cannot recall any instance of a teller being less than polite and respectful during those treasured visits. Still a GSB customer, I find nothing has changed in that regard!" (Jan 2021)
"Glenview State bank has been my bank for my whole adult life. They are always so helpful with whatever I need, whether a loan, money for Christmas gifts, quarters for laundry or just a smile during a visit" (Jan 2021)
"Getting lollipops from the drive through tellers! Getting my first debit card!" (Feb 2021)
Your Favorite Memories
"My favorite memory of GSB is when I was a young single mother of three, I had a chance to buy my own little house in Glenview. I had been banking with GSB since I was a teenager in the 70's, and I went to GSB to apply for a mortgage. I was working three part time jobs at the time, and I was worried they would not be enough. I qualified for the mortgage, and bought my very first house on my own! Thanks GSB!" (Feb 2021)
"As a kid I always loved when my mom had to stop at GSB while I was with her running errands because for me it only meant one thing: free lollipops! I don’t remember if she would inform the teller that I was with her or if they just always sent lollipops but I would always get excited when a brightly colored box would appear on our end of the tube with some cash for mom and a lollipop for me!" (Feb 2021)
"I have had an account at GSB for 40 years. I remember taking my son into the bank on Waukegan Road and he looked around with such amazement and said, “this looks like a real bank”. " (Jan 2021)
"Jesse White and the Tumblers at the Northbrook Branch Opening, wow was I glad to see that photo included within your memories. A great day and great memory on me working together with my dad as we handled the PR for that event! Dad has been a GSB customer since 1969!" (Jan 2021)
"In the late 1950's, one of my hobbies was coin collecting. Not having a lot of money, I focused on pennies. Every Saturday, I'd walk down to the main (only?) GSB building on Glenview Road with my brother or another friend, and give the teller $5, so I could get 10 rolls of pennies to sort through, to find any rare ones. If the bank lobby wasn't too busy, I'd just sit in a corner and go through the pennies, then re-roll those I didn't want to keep and go up to a different teller and exchange these rolls for new ones. On a good day, I might repeat the process at least one more time. GSB was very tolerant of my hobby, and these are happy memories for me. Not surprisingly, I have been a loyal GSB customer for 60+ years." (Jan 2021)
"I have banked with GSB since 1963. Thank you, it is still one of the most competent, friendly, accessible businesses that I know. And Rosemary Myra has helped us many times over he years, she is wonderful. Please never change." (Jan 2021)
"We have been banking with Glenview State Bank for over 40 years and we are very very happy with them. I remember one time I went there and I got a money order I brought the money order home and I realized the clerk at stamped it so I could not Write pay to the order of he had that blacked out.
I called the bank and explained what happened and the clerk was very nice about it and he told me to please bring the money order back and it will issue me a new one so I did. Not only did he issue me a new money order but he also gave me two tickets to the AMC theater which I thought was so customer satisfaction." (Jan 2021)
"I have been a customer for over twenty years. Even after moving to Lake County a while back, I have continued to work with GSB for my mortgage, savings and investment needs. Lastly, I can think of no other bank or typical business, that greets their callers as warmly with the oh so important human touch." (Jan 2021)
"My favorite memory was coming in and seeing the portraits on the wall with accompanying quotations, the montage of Native life (I hope I'm remembering correctly) on the wall as I headed downstairs, and the brief bio of Robert Kennicott as well; I was always fascinated by that!" (Jan 2021)
Staff's Favorite Memories
"My favorite memory is how everyone pulled together to get all the original PPP loans done. People from all different areas pitched in to get the task done. Such teamwork!"
"Hands down it was when the kindergartners from OLPH came to tour the bank. I taught 2 of them in preschool and it was so fun to watch when they saw the big vault door of the safe deposit area. All eyes were huge!!"
"My favorite memory of GSB is after I helped a woman with her mortgage, she made a special point to send me a thank you card for all my help.
I’ve been working in the mortgage industry for years and I always try to go above and beyond for my customers, but I had never been sent a thank you card (an email, sure, but not a card!). It goes to show the relationship GSB fosters with our customers, keep on providing good customer service for years and the customers will notice it and react in kind!"
"I have been working for GSB since 2017 and have a lot of memories. My all time favorite one is when my co-workers had a surprise baby shower for me. Great company and great people to work with"
I was the first Easter Bunny for the bank which started the Santa visit and Halloween. I rented the costume myself my Mother and Great Aunt were in the lobby and acted like I was getting my PHD telling customers (my daughter is the bunny!)
One of my very favorites was the “competitive” Softball Games – Customer Contact vs. Operations – The verbal “volleyball” was always a BLAST!! The other was the annual employee/family parties. Oh and of course working for and alongside my sister for 18 of her I believe it’s 48 years now!!!!
The employee softball games at Thillens. So fun!!
My fondest memory at GSB will always be the family feeling and the sharing and the holidays, and the occasions of food and laughter. I have worked at other banks and at no time was there the feeling you were a true part of a bank where everyone knows your name. It is not just a paycheck. There is the act of a good job and accomplishment where when you lay your head down at night, sleep is not disturbed by regret. I believe that our bank more importantly allows us to be the best we can be as individuals at work and at home. Thank you GSB for making dreams come true.
ONE of my favorite memories was the first year I was here for the daffodils. I just thought it was breathtaking the first time, and a lovely tradition we all enjoyed every year.
Marching in the Glenview 4th of July parade with other GSBers.
Walking into Kohl Children's Museum and proudly seeing my bank's ATM for kids.