TELLERConnect

Stay Connected ... and Contactless, with TELLERConnect.

Frequently Asked Questions

TELLERConnect is an interactive teller machine which allows you to have a real-time face-to-face conversation with a Glenview State Bank teller. Customers can process transactions that are currently accepted at our drive-thru teller windows.

Immediate benefits include:

  • Providing our customers with a more personal, interactive and paperless experience
  • Providing our teller staff with a safe and centrally located area to work
  • Maintaining our extended teller service hours
Yes.  They are dual purpose machines. When you are at the machine, you can press the touch screen for teller service thru TELLERConnect, or insert your card for ATM service.
You can make deposits and withdrawals, complete transfers and loan payments, and cash checks. The teller will also be able to assist with other banking questions just as a teller would in person at a window.
It is as private as a conversation with a drive-thru teller. However if you want more privacy you can attach your earbuds to the headset connection or use the chat feature on the screen to enter your account number.
They sure are. Our TELLERConnect staff is located at our Main Bank on Waukegan Road in Glenview.  That group handles transactions for all 7 locations.
The same as always, your deposits are posted on the same day and available the next business day. While there are always circumstances that delay availability, those circumstances would be the same regardless of if you use the machines or see a teller inside a branch.
No! This is one of the great features of TELLERConnect. If you know your account number, you can enter it on the key pad or the teller can look it up for you. Conversely, you do not need a check to withdraw from your checking account or a withdrawal slip to withdraw from your savings account.
The limit is the same as it is thru our traditional drive up teller windows ... $3,000.
When you drive into the lane, just tap the screen. Our staff will walk you thru the rest.