I've banked with GSB a long time. I like being able to call and talk a person, without a hassle. I like the good service & advice, and it's just easy!
Great service from some very helpful people. Customers are always first at GSB.
I like knowing and seeing my personal banking team. I feel like an actual customer and not just an account number.
I like Glenview State Bank as when I call for information, unlike any “chain” bank I always talk to a live person. Like how cool is that?
A community bank is important because they invest back into the community ie sponsorships of youth baseball, summer concerts, 4th of July fireworks,etc. The community benefits as a whole and being a lifelong resident of Glenview, it’s nice to have my children experience the same as I did. From a banking perspective, it’s important for me to get personalized service for my banking needs whether it’s opening an account or questions with an existing account. I’m able to get comparable banking services of a large bank with the personalized care of a local business. Keep it up.
We are lucky. Not many towns have their own, home-based bank anymore. Most banking options these days are with gigantic corporate banks. They can't possibly care about or even know Glenview the way our local bank does. Banking with GSB is my way of strengthening our local economy - and adding to Glenview's strength as a community.
When I bank at your Northfield, IL bank center, your employees greet me by my name and a smile. They always make me feel important and that they appreciate my business.
More personal one on one banking...
Going to Glenview State Bank is like going to Cheers, they know your name. Try doing that at a Chase, PNC or Bank of America.
Very convenient location, and banking hours.
The service that I receive from GSB is personalized and positive! Every interaction I've had with a bank teller, account specialist and branch manager have exceeded my expectations as they are responsive, thoughtful and considerate when processing your request. I would highly recommend GSB to anyone in Glenview or surrounding areas.
Reason for it is; like the money stay in our own community, and people benefit from it.
I like local banking because you are not just a number. The tellers remember your name and they are always very cordial and willing to help you if there is a problem. Also when you call the bank you are talking to the bank and not in another state. Thank you.
We love Glenview State Bank. Everyone is so friendly and helpful
GSB banking is important to me because of your long hours of operation--7am to 7pm. One local huge bank is open from 8:30am to 5:00pm!
Since the banking crisis in 2008, I can't trust a large bank to handle my money. Plus, I like helping small businesses. It's a win-win!
I believe to still do your banking needs with your local bank. We have been with Glenview State Bank for over 30 years, all the people you work with for your banking there are all very knowledgeable and friendly I wouldn’t bank anywhere else
Where do I begin? I guess one of the things is the atmosphere of the bank in general. I have dealt with bankers on many different levels at GSB and ALL of them have been pleasant, efficient, and fruitful. Everyone is always friendly and willing to serve the bank patrons with authentic cheerfulness and pride. I love the patriotism of the lobby decor. I never consider banking a "chore" when I deal with GSB. I am always kept updated about current financial issues and other bank changes and/or updates. The atmosphere is both professional and friendly. A great combination that keeps me coming back.
I like dealing with people that have roots in the community and are friendly and helpful when you need assistance.
I opened my first account with Glenview State Bank over 46 years ago. My family also has accounts with Glenview State and now with the addition of the Mount Prospect State Bank my employer has moved the business accounts to GSB/MSB. The hours are so convenient for deposits on my way into the office and Linda Larson is my favorite employee. I am usually at the drive up at 7 am Monday-Saturday and always enjoy chatting with Linda. That personal touch is something the national chains just can't compete with. Looking forward to many more years with GSB/ MSB.
I love Glenview state bank I have banked there over 10 years. Staff are very friendly they know me by my name - friendly staff
I can still go to my bank and have my problems or questions taken care of. Thank you
GSB is always accessible and personable. If someone does not know an answer he / she finds the appropriate person. If that person is not immediately available she / he calls back promptly. All around a customer focused bank.
Greetings. l banked with you since l was a teenager. Your personal service was maintained and flourished while being a business man under your care and guidance for 30 additional years . GSB is our trustee for the 401K plan including my personal account. I have retired for two years and live in Costa Rica . The staff treats me well and still feel local at the same time. I grew up with you, l matured with GSB , and will keep your friendship and trust as age gracefully. Thank you for your care and confidence.
Glenview State Bank is our Family bank.
I luv GSB! Unfortunately have been hacked a few times on my debt card... I usually send a message on the app late at night. I have had many 6:30 am conversations with a customer service person who solves my problem immediately. This type of service is unprecedented and I would never go back to a big box bank!
Whenever I phoned or went to a GSB location I was greeted and assisted by the most friendly and knowledgeable people of any bank I have ever done business with.
I have been banking with GSB for 25 years. I like that they are close to home. Your monthly newsletter with updates like shredding days is great. Rates are always fair
like the low key yet efficient atmosphere in the banks, that there is a reception desk in the main branch, and on the phone a quick connection to a human. Most of all I want to support a bank that supports us, the Glenview community.
Many years ago, after having our "local" bank bought out by an ever larger and more impersonal bank for the FOURTH time, we said, "Enough!!" We were delighted to meet the warm and welcoming staff at a true community bank, and appreciate the bank's role in serving our community and supporting our needs ever since. We have never looked back!
It is important to me to support a business that supports my community. It makes me feel good knowing that I am a part of every charitable event that GSB is involved in!
We’ve been loyal, happy customers since 1979. We’ve bought three homes and mortgaged them from GSB; we also have several bank accounts and even a lock box. In all these years GSB has never made a mistake with our accounts and this is most impressive. We also love Home Banker!
Local banks are immersed with the local community on outreach and humanitarian initiatives. That plus the fact they do not have the overhead that larger banks have enables a deeper customer service engagement and lower fees.
We have banked at Glenview State Bank since we first moved to Glenview in 1973. I secured both home and small business loans through GSB over the years and have experienced a flawless relationship. The notable advantages to GSB are the stability of the officers and staff over time and the apparent excellent effort to be technologically up to date making my banking easier and more secure than ever. It's like banking with the "big boys" without their disadvantages.
I love Glenview Bank because they are so friendly, service, oriented, and remember every occasion with a small token. The personal feeling has not lost Glenview State.
I would love to tell you but I am not local anymore as I moved to sunny California permanently in 2014. The experience and helpfulness of your online help staff have given me reasons to keep my money in your bank and not transfer it locally. Previously lived in Glenview for almost 50 yrs. Thank you for the great service and help over the yrs.
Getting a real person when I call and that friendly assistance.
I love GSB because they know who I am and there are real people who answer the phone
Customer Service that excels! For example, you actually get a "live person" when you call the bank---not an automated system.
The Glenview State Bank is important to the community, and to my family, because it has kept its old fashioned way of treating customers like they really matter.
Banking local allows you to be more than just a number on an account. You are a person who is recognized with a smile and how’s your family?
GSB has the best customer service I’ve ever experienced. They care and it shows throughout every department!
There are always helpful persons available w have the information I need and are always happy to help—unlike the big banks!!!
I love an institution which shares its values with the community and will not let it be taken over by big banks. It somehow gives me the feeling that the owners of this bank really care about our community and letting service rather than unreasonable profits guide them in their decision making process.
I have been with GSB for many many years. I enjoy local banking as I know my bankers personally and they know what my needs are. This is VERY important to me. I also appreciate that they offer many services are always willing to go the extra step to complete the job.
I started banking with GSB when we bought our first home in Glenview in 1966. I have never had to deal with machines for a problem. I have always been able to talk with humans to solve everything. This is the only vendor that has provided this service. I am in my fourth dwelling since then and am still experiencing this wonderful service. Thanks GSB!
Glenview State Bank has always been available for me and my family for all of our banking needs. The personal touch and excellent service is so rare in today's world, however, all those good qualities are still available at Glenview State Bank!!!!
I love the friendly and personal service that Glenview State Bank has provided for me for over 43 years. We obtained the mortgage on our home here in Glenview from Glenview State Bank and have been banking with them ever since.
I like keeping the business local. This also gives opportunity for local employment.
Local banking is very important because convenient, time saving and most importantly - more personal. Happy Client of GSB since 1999
The staff at GSB is always so friendly and helpful!
I love our Glenview State Bank as, like a private school I feel tended to on a personal and individual level. I always feel I am a part of a family when I enter GSB, as I am greeted by name and with a warm handshake. My questions and needs are always met, and every detail covered. I feel honored and understood. Everything local is ALWAYS best.
Better Service and nicer staff
First of all, a human answers the phone - how unique! And we know our banker and she remembers us when we call. We are not just a number in the system. The on-line banking is user-friendly and we can accomplish everything from our desk at home in the Chicago area, as well as from our home in Hawaii. No complaints - only kudos!
Cost-effective! -- Don't have to waste time pushing through a maze of buttons and recordings to reach a real human banker! --Good interface with my credit cards! -- Trustworthy. The non-local banks can't be trusted. -- Tim Gaida at the Chestnut branch is a great banker!
I have been banking with GSB since I was a small child living in Glenview when my mother helped me open my first savings account. I've been with GSB so long that I've had to update my "signature card" three times due to my signature changing as I aged! Now that I am older, I truly appreciate banking local with GSB as I am treated as a valued customer and often am recognized. When settling my mother's estate, all of the staff at GSB were helpful and understanding. I don't think you can get that from one of the big nationwide banks. Even though I don't live in Glenview now, I still bank with GSB and would never think of changing ... it is worth the drive!
It’s great having such a friendly branch right down the street I could go to
My local bank (GSB) alerted me to a Craig’s List scam that could have cost me $1750. The tellers checked the validity of a cashiers check. It was fraudulent. When I was confused about the ATM machine an officer WALKED ME OUT to the ATM and I was given new confidence. This is the most caring, ungreedy, patient bank in the whole nation. You can take away all my worldly benefits but leave my GSB alone. If I win please give the prize to a more needy recipient.
Much better customer service the people know your name and treat you like family. Live in Lake in the Hills and still bank at GSB
Convenient, face to face customer service.
GSB is friendly, professional, helpful
Easy access to personal bankers. Full range of services.
For me banking on a local bank it's very important due to save time, traveling, easy and convenience not a long lines waiting, professional personal, always smiling whenever people come, always given fast response to any questions. I'm really happy w/ GSB thx. for all you do for me and the community.
Personalized service from people who get to know you as a neighbor
My wife and I feel that is important to support our community and especially those businesses and organizations that do like wise. We believe that GSB does a super job in this respect supporting our many local businesses, organizations and especially charitable organizations in Glenview.
I've been with you since I was a teenager. Even when I lived in Florida I kept my account and used it. I have lived in Glenview since 1956.
Glenview State Bank has a small town feel in a noit so small town! They make you feel welcome . Nice people.
GBS looks out for my best interest, they answer questions and advise me like a family member, talking to me as if I don't understand some financial information. They monitor and keep tabs on my accounts and make sure nothing ever looks out of place. They are extremely fast at getting back to my inquiries. Best advisors out of all accounts I have as a 61 year old. When my daughter moves out of state, we want to keep GSB as her bank because of our confidence in GSB
I have banked at Glenview State Bank since I was a teen. I enjoy the personal touch... a person answering the phone, a long time employee recognizing me as a long time patron... the extra effort to make a loan go smoothly by providing required paperwork in 24 hrs. I am moving out of state soon and will likely keep one or more accounts with Glenview state due to my overwhelming satisfaction with the services and personal touch from the bank and it's employees.
I really enjoy personal interaction and friendly service of the employees. I also like the convenience of the various locations of Glenview State Banks
I just love the personal attention, feeling like my loyalty to our community bank is important to them - I’m not just a number
We live in the city and bank with GSB, because they are friendly and easy do to business with AND I love that there’s easy access to a coin counter!!!
Nothing makes me feel more secure in dealing with a local bank when it comes to my money. Been banking with GBS for 25 years and have never had a bad experience .
I think that it's very important to support local banking, and Glenview State Bank makes it easy because of their outstanding customer service and variety of services they offer. There's always an expert advisor to help if a problem arises, and I think that their newsletters, which focus on Glenview, are valuable. Glenview State Bank is part of our community, but also aware of and knowledgeable about larger financial issues and trends. Their dedication to the values of offering a variety of great banking options plus outstanding, personal service to the customers is the reason I bank with GSB rather than with one of the huge corporate banks.
Real customer service people who recognize regular customers. Problem solvers, easy to understand. Thanks!
Banking local is not important to me...banking with GSB is! I tell everyone I can, I love this bank. Nothing seems personal anymore, everything is automated...except here. I call and I get a person...and if I need to be transferred, it's usually to another live person! Amazing! But it's the people that make this bank so great. David has spoken to me personally many times, no customer is too small. This bank makes me feel safe and secure. My husband works for the Village of Glenview, and I joined him in banking here when we got married back in 1996. I've never regretted it and we'll never leave!! Thank you GSB for keeping things somewhat old school, but also keeping up with the times!
My husband and I like banking local because it part of the community which we live. It makes it feel like it is part of our family and family take care of each other.
Family feeling environment.Good customer service.Early detection of debit card fraud.Reliable personal banking service.Needs are taken care immediately
I still have the same checking account I took out in 1958. I trust the bank. It might be harder to get a loan but that is not a bad thing
I am in Florida five months out of the year - I know if I have a problem I can get a live person on the phone to help me - very comforting. My husband banks at a large bank in FLA and all he has is problem after problem - and no one to turn to. Love GSB!
Services, friendly, professional staff, safe-deposit boxes, monthly statements include copies of checks, LPL investment (Bob Rosin) section, and close to home.
Have always felt comfortable banking locally. We have been lucky to have a strong neighborhood bank, like GSB, all the 40 years we've been here.
I feel the service at Glenview State Bank is more personal. Everyone I have ever spoke to is so polite and friendly. I now live in Chicago but still Bank there because it still feel like home to me.
I like this smaller local bank because they treat you well and offer more then some of the larger banks!
I've been banking at GSB since 1986. Not only is it convenient, but the level of personalized service I've always gotten (from everyday banking transactions to issues with my accounts) has been outstanding. Over the years, I've moved several times and I always get offers asking me to switch to a bigger bank, but I'll never do it, because Glenview State Bank is simply the BEST.
I have been banking at GSB for over 40 years. Checking, savings, multiple car loans, a primary mortgage, home equity loans, investment advice. What I have seen over the time is a bank that has always been at the front for innovation. I had a debit card when most of my friends had never heard of one. GSB had on-line banking early on offering a floppy disk to install the app. These are only two examples of their customer focus and always a person to talk to
For years now I have been using the same drive through teller windows and I can’t tell you how good it makes me feel to be warmly greeted by people who know me. It’s very special and I appreciate it wholeheartedly!
GSB is so important to my family. We began using GSB over twenty years ago and now our kids are banking there as well.Two mortgages, checking, savings all at GSB. Outstanding service, local ,someone always willing to assist.Just a great bank!
Glenview State Bank is important to me because I get personal service from the bank's personnel. Whether I contact them via the phone or come into the bank, they work hard to help me with the concerns I have and come to a timely resolution
We moved to Glenview from England in 1968 and needed a good, solid, trustworthy bank We opened checking and savings accounts for us and savings accounts for the children 50 years later GSB are an even greater part of our lives and as fully committed to our needs Thank you GSB!
It is very convenient and we like the Glenview State Bank. It has been our bank for over 30 years.
I like the close knit personal feeling that those I interact with at GSB have. It is a pleasure doing banking with this wonderful local bank.
Banking Locally: Well, I do not always visit the main bank or one of the many drive thru's, but GSB's Internet banking must be among the BEST. Whenever I can, I do visit the bank and see all of the friendly faces. On the other hand, I often call the bank by phone and in every case the individual that answers is friendly, knowledgeable and most of all takes the time to answer all of my questions. Never a recording and a button push. Sure do love the two-way communication with a bank employee. Whenever I have a question that does not have an immediate answer, someone always gets back to me. That what I expect from a community bank. Not interested in entering your contest. Just wanted you to know that the Glenview State Bank is the BEST and I can document that!
I like going somewhere where the people have been there for a long period and recognize you when you come in and I love dealing with people, not machines. The banking business is a people business. Any of the 50 or so banks in town can do the same thing for the same price and the difference is in the people and the way they operate. The fact that I do not see turnover tells you why they treat the customers so well. They are obviously also treated well and it shows in the way they do there job. Keep it up.
I love GSB! If you have an issue and call, you always get to talk to a real person -- at the bank -- not someone in Timbuktu. If you have an issue, it is always resolved. If have never had one interaction with anyone in the bank that was less than perfect. They listen, they respond, they're pleasant. One fellow actually came out to the drive-through to show me how to use the new ATM there. The Executive Vice President responded to an email. I live in Chicago so they're a bit far from me, but there is a free ATM about 5 blocks from me. I recommend them to everyone I know. Really...I love GSB!!
I love the Glenview State Bank! Everyone is always very friendly, helpful and make my banking experience a pleasure!
Friendly responsive service, seem to always have your best interests in mind. Like family
Community Banking gives me confidence that my finances and interests are safe when you have access to great advice from real interested people that are always available. I have interacted with Tim Gaida over many years the interactions have always been warm, interested in the family and very professional and knowledgeable in addressing any financial issues. The personal touch is much appreciated.
Love GSB because at my location everyone knows me by name. Paul (Mt Prospect) has been helping me for over 20 years. I see him every week. They are all nice and helpful there. Best bunch of people. Your not just a customer that might have a familiar face. But they actually know you.
Been banking there for over 40 very satisfying years
You answer the phone- and when I call you give me answers. You haven't made a mistake on my accounts over 27 years. You have great apps and online services. I have moved 17 miles away and still prefer being your customer - and with mobile deposit I can do that. You have really good products reasonable rates. Keep it up - and Thank you.
Just great employee's. Make you feel important.
I opened checking & savings accounts @ GSB shortly after we moved from Elk Grove Village to Morton Grove in 1995. Over time we transferred our home mortgage to GSB & opened a mortgage Line Of Credit as well, & refinanced our house as our needs changed. We have had several mortgage refinances & LOCs in the last 23 years; GSB has always been very competitive with their rates & very straightforward to work with. I had an adjustable LOC with GSB for almost 10 yrs, & it never adjusted (a low 3% the whole duration of the loan!). ATMs are convenient & close by, there are no ATM/checking/savings bogus fees to deal with as long as you follow the rules, & the employees are sincere & great to work with. I also like that it is a local hometown bank that has not been gobbled up by a larger corporation. The GSB communications reinforce the fact that the employees do indeed care about their customers & desire to build long term relationships with the surrounding communities. I would highly recommend GSB to anyone needing a bank that will serve their needs now & well into the future!
I like GSB community banking because of the convenient business hours offered. Also, you can see a familiar face who you know and resolve any issues on a timely basis - usually the same day. I wish GSB would extend their Friday business hours to 6pm, however, I love this local community bank.
I like the idea that I see the same faces and there isn't a lot of turnover of staff. I also like the prompt and efficient service and being able to ask questions and get answers. As we are planning for our retirement years, it is a good feeling to have GSB there with us.
This is a fabulous bank with so much to offer local customers that the "big" banks can't match. A quarterly newsletter with heads up information that is timely and useful. A team of people that you can count on to give accurate information on whatever banking question(s) you might have. And no question is too silly to ask. I have dealt with the employees across the spectrum and have never been disappointed. It's so nice to call and know you're reaching a person just around the corner and not across the world. I just love this bank and have been with them since 1996. I wouldn't dream of moving to another bank. Great job GSB!
Friendly. Lot of the same employees year to year. No fees. Shredding events that are run extremely well
I like local banking as I know and trust the people who serve me because I can see them and they are there to stay.
I'm 58 years old. I opened my first savings account at GSB when I was 12 years old or so. I had cut as a kid lawns and opened it with $8.05. I found the nickel in the parking lot on my way into open the account. Over the years I have had nothing but positive customer service experiences with GSB. When my parents were being moved into a nursing home and I needed documentation of their accounts the staff was nothing short of spectacular providing customer service at a stressful time of my life. Thank you Rosemary. I like when I call and I get a real person on the phone who is well trained and can answer any question I may have. As I approach retirement I will be leaving this state. The one thing I will keep is my association with GSB
I have been a customer of Glenview State Bank since 1970. I remember walking into the original bank site on Glenview Road and opening up a checking and savings account. I have always felt at home with GSB. Through out the years I have never had a bad experience. Everyone has been extremely helpful and courteous. It has never occurred to me to change banks. Community is what it's all about and that's what GSB is to me
I prefer local (midwestern) money management to east coast (NYC) money schemes
I like GSB because it is close to home and they have always been helpful with any question I had
I have never had any issues with GSB not even when I went away to college and I’ve had an account there since I starting working in high school.
I have been banking at Glenview State bank for over 30 years. The tellers are friendly, the service is excellent. I like the online banking feature; can transfer money between accounts and can obtain information on deposits and checks either online or through the very good telephone service.
I think it’s important to support our local business in our community. Especially if they are like Glenview State Bank. They have earned my trust and I feel safe using them. They have taken care of me for 30 years and I look forward to future with them.
I actually welcome interaction with Glenview State Bank, my community bank! You don't hear that from most people about their bank! Why do I feel this way? I welcome interaction with GSB because I am always cordially greeted, whether by phone or in person, whether by a teller or by the reception person or the safe deposit staff. Interaction is always respectful and courteous. Interest and attention is promptly given to my business matter. My inquiries are immediately responded to. All of these aspects add up to a community bank that shows that my business is sincerely valued. I like that!