Fraud Information Center

Identity theft can occur when someone uses your name, Social Security number, credit card or bank account number without your authorization. Losing or misplacing items goes beyond inconvenience when your identity is at stake. Even if an item turns up later, it's better to act promptly if you notice any account access method, such as a check or ATM card, is missing.

Recent Alerts

 

  • IRS Tax Refund
    Just when thoughts are on taxes and anticipated refunds and rebates, you may receive a scam email, complete with Internal Revenue Service logo, or a phone call stating that you are getting a tax refund or rebate. DO NOT CLICK ON THE LINK that will ask for your personal banking information. The Internal Revenue Service does not contact people that way.
  • Pigeon Drop
    An unattractive name for a cruel scam that is much older than the victims it targets. If you are approached by anyone willing to share something of value they just "found"...walk away and immediately report the incident to the police. DO NOT GIVE THEM MONEY OR ANY PERSONAL INFORMATION.!
  • Jury Duty Scam

    It's back again! Phone caller advises that a warrant has been issued for your arrest for failing to appear for jury duty. When a person claims they never received the summons, caller requests social security number to "verify information on their list".
    Don't be intimidated by this scam.

  • Call Forwarding
    In this phishing scheme the victim receives an email from the phisher telling them that their bank needs to verify their phone number immediately. If they do not confirm their phone number their account will be suspended.

    By following the phisher's instructions, the bank customer is actually forwarding any subsequent phone calls to the phisher's number. The calls will continue to be forwarded until the victim notices they are not getting any calls. When customer tries to verify the soon-to-follow fraudulent withdrawals from their account, the call goes directly to the phisher. NEVER provide your financial or personal information to an unknown source via email or the phone.

  • Credit Card "Swapping"
    Make sure the credit card you get back from a clerk or server is really yours. Phony and invalid cards with someone else's name have been substituted.

 

In addition to the links below, you'll find valuable information from the following:

 
Identity Theft 911®
Free identity resolution service for victims with a GSB checking account
Take This Fun Quiz NEW!
Do you know the answers to these common situations?
Fraud Videos
Don't fall victim to these smooth talkers.
FBI Fraud Alert
Can you answer these questions?
Fraud Press Room
Consumer knowledge is a great deterrent to fraud. Be aware of new and recurring scams.
Debit / ATM Card Safety Tips
Protect your card like you would cash
Credit Protection Tips
Take advantage of the free annual credit reports
Deter Detect Defend
Deter. Detect. Defend. Avoid ID Theft - Play Video
A 10-minute educational video from the FTC that provides an overview of identity theft and outlines the steps consumers can take
Online Security
Security is a primary concern for anyone using the Internet today, and particularly for Web based financial transactions.
 
Everyday Security Tips
Don't make it easy for unauthorized persons to access your personal information
What To Do If You Are A Victim
 

leaving GSB website information